Privacy Policy, Terms and Conditions, and Cookies

Introduction

Last updated: 01/10/2025

At RideSip, we take our users’ privacy very seriously. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our store and services.

Privacy Policy

We may collect the following personal data:

1. Information We Collect

  • Full name.
  • Email address.
  • Shipping address.
  • Payment information (processed securely through Stripe; we do not store your full card details).
  • Login credentials (email and password, or login via Google account).
  • Site usage information and cookies (Google Analytics and similar tools).

2. How We Collect Data

  • When the user registers on the platform.
  • When logging in via Google or email form.
  • When placing an order.
  • Through cookies and tracking technologies.
  • All data is stored in Firebase Authentication and Firestore (Google Cloud).

3. Use of Information

We use the data to:

  • Manage your account and allow login.
  • Process orders and payments via Stripe.
  • Send verification and order confirmation emails.
  • Send promotional communications and newsletters (only if the user consents).
  • Analyze platform usage (Google Analytics).
  • Comply with legal obligations.

4. Communications

We may send you:

  • Verification emails upon registration.
  • Order confirmations and updates.
  • Promotional communications (if you have given consent).

5. Data Sharing

We share information only with:

  • Stripe (payment processing).
  • Google Firebase / Firestore (authentication and storage).
  • Analytics tools (Google Analytics).

6. Data Retention

  • We will retain your data while your account is active or as needed to comply with legal and contractual obligations.

7. User Rights

You have the right to:

  • Access, rectify, or delete your data.
  • Object to the processing of data for promotional purposes.
  • Request portability of your information.
  • You can exercise these rights by contacting us at: info@ridesip.store.
  • 8. Security
  • We implement technical and organizational security measures to protect your data.

Terms and Conditions

1. Purpose

  • RideSip provides an online store where users can register, place orders, and manage their accounts.

2. User Registration

  • Users can create an account using email and password or by logging in with Google. Users are responsible for keeping their credentials confidential.

3. Orders and Payments

  • Payments are processed through Stripe.
  • Users must provide accurate shipping information.
  • RideSip will send order confirmations via email.

4. Acceptable Use

  • Users agree to use the site in accordance with the law, without engaging in fraudulent, harmful, or security-compromising activities.

5. Communications

  • By registering, users consent to receiving transactional emails (account verification, order confirmations).
  • Promotional communications will only be sent with prior consent.

6. Liability

  • RideSip is not responsible for service interruptions due to external technical causes.
  • Products/services are delivered according to the conditions shown at the time of purchase.

Intellectual Property

  • All content, logos, and designs of RideSip are owned by the company or licensed for use.

9. Applicable Law

  • These terms are governed by the laws of Spain.

Cookies Policy

Our website uses cookies and similar technologies to enhance the user experience, personalize content, and analyze traffic.

1. What Are Cookies?

  • Cookies are small text files stored in your browser when you visit a website.

2. Types of Cookies We Use

  • Essential cookies: required for store functionality (login, shopping cart).
  • Analytics cookies: used by Google Analytics to understand how users interact with our site.
  • Third-party cookies: when logging in via Google, authentication cookies may be installed.

3. Managing Cookies

  • You can configure your browser to accept, reject, or delete cookies at any time. Note that disabling essential cookies may affect the platform's functionality.
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